Frequently asked questions
About our web agency
Here you will find concise and clear answers to the most important questions about our services, processes, and offerings.
Our agency covers a wide range of marketing services. These include branding, design, web development, programming, search engine optimization (SEO), paid online advertising (SEA), social media management, photo and video production, and much more.
To start a project with us, we first arrange a non-binding initial consultation via our contact form, by email, or directly by phone. After a detailed discussion, we analyze your needs, plan the next steps of our collaboration, and prepare a customized offer. Once the order is confirmed, we start implementing your project.
We mainly communicate via email, but we are always available for telephone inquiries and are happy to hold meetings via Google Meet or similar platforms.
We specialize in professional websites that fully comply with data protection regulations. Many website builders such as Wix or Framer are based abroad and do not meet these requirements. As a full-service agency, we provide you with reliable support and careful implementation for your project. We offer customized solutions that are tailored precisely to your needs and place great emphasis on quality and customer satisfaction.
The project duration depends on the scope and complexity. Smaller projects are often completed within a few days or weeks, while larger ones can take several months. For extensive projects, we like to divide the process into individual phases so that you can benefit from partial results at an early stage. For better planning and coordination, we create a detailed project plan with clearly defined milestones.
In order to estimate the cost, we need information about your project goal, your budget, and the desired time frame. The more detailed your information is, the more accurate our quote will be.
Yes, we offer customized solutions that are tailored precisely to the needs of our customers. Each solution is specially developed to best meet your requirements and provide you with the greatest possible benefit. Our particular focus is on ensuring that our projects achieve sustainable benefits.
Yes, under the references menu item on our website, you can discover many projects and examples of our previous work. This will give you an impression of our experience and the quality of our services.
Yes, service, maintenance, and support are among our agency’s core areas of expertise. Sustainable solutions are our specialty, which is why we are happy to assist you with further development and maintenance even after the project has been completed. To enable you to work independently, we offer practical, easy-to-understand training courses for the CMS and backend that are tailored to your project. Our team is always available to answer your questions or help you with any problems you may have.
We determine the frequency of feedback on an individual basis. As a rule, we will inform you about the current status after the agreed milestones, but we are also happy to schedule regular updates according to your wishes.
Questions about websites
Our websites
Here you will find clear and precise answers to the most frequently asked questions about our website creation and support services.
User-friendliness is our top priority. We use proven UX design principles, conduct usability tests with real users, and integrate their feedback to continuously improve the website. This ensures a smooth and enjoyable user experience.
The cost of a website depends on its scope and complexity. Small websites start at around €2,000. For larger projects, we will provide you with a customized quote after a joint briefing. Our websites are designed to be easily adaptable to new requirements, allowing you to remain flexible and respond quickly to changes.
Our hourly rate is €70. Alternatively, we are also happy to work on the basis of a previously agreed flat rate, depending on the agreement and scope of the project.
The development time depends on the complexity of the project. Simple websites are usually completed within 4 to 6 weeks, while more complex projects can take 3 to 6 months. Once all the important details have been clarified, we draw up a precise schedule with all the intermediate steps.
Yes, we undertake both redesigns and relaunches of existing websites. We start with a thorough analysis of the current site to identify weaknesses and potential for optimization. We then implement targeted measures to improve user experience and performance.
Sustainability is important to us, which is why we prefer to use software that can grow with you. Since requirements and markets often change quickly, we mainly use WordPress. This CMS is flexible, powerful, and suitable for many different projects.
We use responsive design and a mobile-first approach to ensure that our websites work equally well on smartphones, tablets, and desktops. We also test the pages on different devices and screen sizes. There is no additional effort involved in updating the site for you, as you only need to maintain one version, which you can also edit conveniently from your smartphone or tablet.
After launching a website, we offer comprehensive support. This includes hosting, including email, regular maintenance, updates, and technical assistance. In addition, we offer training so that you can confidently use the content management system and manage and update your website independently.
Yes, we also perform bug fixes, cosmetic adjustments, and content maintenance on existing websites. Simply contact us so that we can quickly implement your requests.
Yes, we regularly perform page speed optimizations and achieve very good results. We also follow the recommendations of Google PageSpeed Insights to significantly improve the loading times of your website.
Yes, we can translate your website and make it multilingual. We use a proven tool that allows us to set up the website in multiple languages.
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From the idea to the Go-Live
Initial consultation
Concept & offer
Create & fine-tuning
Launch & support
Questions about SEO & SEA
Search engine optimization & ads
Here you will find clear and precise answers to the most frequently asked questions about website creation, SEO, and SEA.
SEO (search engine optimization) means optimizing your website so that it is easier to find in organic search results. This includes measures such as improving content, optimizing page structure, and building backlinks. SEA (search engine advertising), on the other hand, refers to paid advertising in search engines, where ads appear above or next to organic results, for example via Google Ads.
Our tip: If you need quick results, start with SEA, as paid ads are immediately visible. At the same time, you can improve your rankings in the long term through SEO and thus reduce your advertising budget. SEO is a sustainable investment and forms the basis for lasting success.
We rely on a combination of on-page optimization, link building, and a targeted content strategy. For on-page optimization, we adjust meta tags, header tags, and the page structure. Link building means creating high-quality backlinks on external websites. With a well-thought-out content strategy, we ensure that your website offers relevant and valuable content that both search engines and users appreciate.
SEO is a long-term strategy, with visible results usually appearing after 2 to 6 months. The exact duration depends on various factors, such as the competition in your industry and the current state of your website. Existing websites often show results faster than brand new sites that first need to be built on the web.
We offer comprehensive SEA services with a focus on Google Ads. This includes the creation and management of search ads, display advertising, and remarketing campaigns to increase the visibility of your website and drive targeted traffic.
We measure the success of our SEO and SEA campaigns using various metrics such as traffic, conversion rate, and the placement of your keywords in search engines. These values enable us to assess the effectiveness of our measures and continuously improve them.
We use various tools for SEO and SEA to achieve optimal results. We mainly use Matomo for web analytics and Google Ads for managing and optimizing SEA campaigns. These tools provide us with detailed insights into user behavior and campaign performance. In addition, Google itself offers numerous useful parameters that provide valuable information about opportunities in search engines.
Any questions?
Additional questions & answers
If your question has not been answered here, you will find additional information on specific topics, processes, and our understanding of service.
We have already worked with customers from various industries and always tailor our solutions to their specific requirements. We would be happy to discuss in detail how we can provide optimal support for your project.
The protection of sensitive data is our top priority. We work in accordance with applicable data protection regulations and use technical and organizational measures to keep your information secure.
Yes, we offer comprehensive consulting and practical training so that you can confidently use your CMS and other tools and manage your website independently.
As a full-service agency, we create a wide range of content such as texts, images, videos, and graphics—always tailored to your goals and target audience to enable effective and targeted communication.
We respond quickly and flexibly to changes and challenges, discuss solutions transparently with you, and adjust the project process accordingly to ensure success.
We analyze relevant metrics such as traffic, conversion rates, and keyword rankings, and use this data to evaluate success and transparently present the return on investment.
